Question 19 - 21 refer to following conversation:

You're listening to Polly Miller on WPKR Radio. (89) On today's Movie Madness show, l'll be talking to young filmmaker Kate Paulsen, whose new movie was recently praised by critics at the Strasbourg Film Festival. (90) At only 19 years old, Ms. Paulsen is the youngest director to ever show work at the festival. The movie, titled Summer Tornado, will be released in theaters nationwide on October 17. (91) Ms. Paulsen will be happy to answer any questions that you, our listeners, may have. Simply go to the forum on the WPKR Radio Website or e-mail your queries directly to me at pollym20@wpkr.com.

19. Who is the report about?

(92) This is an important announcement for anyone waiting to board Flight 321 to Montreal. Due to the cold temperatures, some extra maintenance is being carried out on the aircraft's engines. (93) This will result in a delay of around 45 minutes. We do not anticipate any further delays to this flight. Please be ready to board the aircraft from Gate 17. Boarding will commence at approximately 7:45 p.m. and (94 )the new departure time will be 8:15. We apologize for this inconvenience. Please speak with an airline employee at your departure gate if you have any questions. Thank you.

Hello, Ms. Gardiner. This is Anthony Costas calling from Europa Travel Agency. (98) As you requested, I changed the date of your Zeus Airlines flight. (99) You'll be taking the flight that departs at 11:35 A.M., instead of the one that leaves at 4:55 PM. Your ticket is still for economy class, and the same baggage allowance applies. You can print your ticket at the airport by using the self- service check-in booths in the departure terminal. (100) However, I'd recommend just checking in on the Zeus Airlines Web site 24 hours before your flight. It's a very quick and convenient process. I hope you have a safe flight and an enjoyable vacation.