Read the following advertisement/ announcement and mark the letter A, B, C or D on your answer sheet to indicate the correct option that best fits each of the numbered blanks from 15 to 20.

TIPS FOR A COMFORTABLE STAY IN FOREIGN COUNTRIES

- Before your trip, research hotels in the area you’ll be visiting. Look for reviews, ratings, and amenities.

- (15) _____ some common phrases in the local language, such as simple greetings or asking for directions.

- When (16) _____, have your reservation details handy. Check-in times vary, so plan accordingly.

- Keep your valuables secure. Use the hotel (17) _____ for passports, cash and electronics.

INSTRUCTIONS FOR HOTEL ROOM AMENITIES

- To access your room, (18) _____ your card on the card reader located next to the door.

- The (19) _____ for the air conditioning (AC) can be found on the bedside table. Adjust the temperature to your comfort.

- A(n) (20) ______ is available in the closet for your convenience to keep your clothes looking flat and dry during your stay.

(15) _____ some common phrases in the local language, such as simple greetings or asking for directions.