The author mentions all of the following as concerns of telecommuting EXCEPT ________.

According to the passage, travel books, biographies and memoirs______.

According to paragraph 1, which of the following is NOT true?

The word “it” in paragraph 2 refers to ______.

The word “immense” in paragraph 3 is closest in meaning to ______.

What did researchers discover in the study of honeybees discussed in paragraph 2?

The handling and delivery of mail has always been a serious business, underpinned by the trust of the public in requiring timeliness, safety, and confidentiality. After early beginnings using horseback and stagecoach, and although cars and trucks later replaced stagecoaches and wagons, the Railway Mail Service still stands as one of America’s most resourceful and exciting postal innovations. This service began in 1832, but grew slowly until the Civil War. Then from 1862, by sorting the mail on board moving trains, the Post Office Department was able to decentralize its operations as railroads began to crisscross the nation on a regular basis, and speed up mail delivery. This service lasted until 1974. During peak decades of service, railway mail clerks handled 93% of all non-local mail and by 1905 the service had over 12,000 employees. Railway Post Office trains used a system of mail cranes to exchange mail at stations without stopping. As a train approached the crane, a clerk prepared the catcher arm which would then snatch the incoming mailbag in the blink of an eye. The clerk then booted out the outgoing mailbag. Experienced clerks were considered the elite of the Postal Service’s employees, and spoke with pride of making the switch at night with nothing but the curves and feel of the track to warn them of an upcoming catch. They also worked under the greatest pressure and their jobs were considered to be exhausting and dangerous. In addition to regular demands of their jobs they could find themselves the victims of train wrecks and robberies. As successful as it was, “mail-on-the-fly” still had its share of glitches. If they hoisted the train’s catcher arm too soon, they risked hitting switch targets, telegraph poles or semaphores, which would rip the catcher arm off the train. Too late, and they would miss an exchange.

The public expects the following three services in handling and delivery of mail except ______.

Some animal behaviorists argue that certain animals can remember past events, anticipate future ones, make plans and choices, and coordinate activities within a group. These scientists, however, are cautious about the extent to which animals can be credited with conscious processing. Explanations of animal behavior that leave out any sort of consciousness at all and ascribe actions entirely to instinct leave many questions unanswered. One example of such unexplained behavior: Honeybees communicate the sources of nectar to one another by doing a dance in a figure-eight pattern. The orientation of the dance conveys the position of the food relative to the sun's position in the sky, and the speed of the dance tells how far the food source is from the hive. Most researchers assume that the ability to perform and encode the dance is innate and shows no special intelligence. But in one study, when experimenters kept changing the site of the food source, each time moving the food 25 percent farther from the previous site, foraging honeybees began to anticipate where the food source would appear next. When the researchers arrived at the new location, they would find the bees circling the spot, waiting for their food. No one has yet explained how bees, whose brains weigh four ten-thousandths of an ounce, could have inferred the location of the new site. Other behaviors that may indicate some cognition include tool use. Many animals, like the otter who uses a stone to crack mussel shells, are capable of using objects in the natural environment as rudimentary tools. One researcher has found that mother chimpanzees occasionally show their young how to use tools to open hard nuts. In one study, chimpanzees compared two pairs of food wells containing chocolate chips. One pair might contain, say, five chips and three chips, the other our chips and three chips. Allowed to choose which pair they wanted, the chimpanzees almost always chose the one with the higher total, showing some sort of summing ability. Other chimpanzees have learned to use numerals to label quantities of items and do simple sums. 

What does the passage mainly discuss?