Câu hỏi:
20/08/2022 539W-Am: Hello, I'm calling to follow up on a hotel stay I booked with your travel agency. I just came back from my trip to Prague, and I must say I'm disappointed. Your Web site said the Chester Hotel is in the heart of Prague, but it was actually a thirty-minute ride to the city center.
M-Au: Oh, I'm so sorry to hear that. I will definitely take a look at the description in our advertisement of the Chester Hotel and make sure it's not misleading.
W-Am: Yes, I really think that information needs to be changed. I spent over two hundred dollars in taxi fare getting into the city. Would you be able to pay me back for the extra transportation costs?
Sách mới 2k7: Tổng ôn Toán, Lí, Hóa, Văn, Sử, Địa…. kỳ thi tốt nghiệp THPT Quốc gia 2025, đánh giá năng lực (chỉ từ 110k).
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CÂU HỎI HOT CÙNG CHỦ ĐỀ
Câu 1:
M-Cn: Crocker Sporting Goods, how may I help you?
W-Am: Hello, I have to change the delivery address of a package I ordered from your Web site. It's being sent to my new home in Chicago, but my move-in date got delayed, so I won't be there. Can my package be sent to my current address instead?
M-Cn: Unfortunately, once the package has been shipped, it cannot be rerouted.
W-Am: Well, no one will be there to receive it. I don't want anything to happen to it. Is there anything you can do
M-Cn: Let me call the shipping agent in Chicago and have them hold the package for you. That way your package will remain safe until you arrive.
Câu 2:
W-Br: Pablo, I heard about your promotion. That's great news! When do you start your new position?
M-Cn: Thanks very much; I start on Monday. Things are a little busy at the moment, though, because my new office is on a different floor, and I have to move all my personal belongings there.
W-Br: I just took inventory of the office supplies, so if you need anything to help you pack, let me know.
M-Cn: That would actually be very helpful. I can't believe how many things I've accumulated over the years! Do you think I can get some cardboard boxes and tape?
1. What will the man do on Monday?
Câu 3:
M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.
W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.
M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.
W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.
Câu 4:
M-Au: Hi, Sunisa. I just finished the final cut of the TV commercial we produced for the Denton Company. Do you have time to take a look at it? I'd love to know what you think.
W-Br: To be honest, TV ads aren't really my specialty. Now... I know he's only been at our company for a few months, but Rashid has worked in television for years. And I think he's in his office right now.
M-Au: Oh? Well, I'll check with him. We're presenting this to the Denton Company on Thursday and I really want to make sure they're not disappointed.
Câu 5:
W-Am: Hi Ri chard, I just saw the catering order for Satoshi Kato's retirement party next week.
M-Au: Yeah, the restaurant said they'd deliver the food around 11:45. That should give us plenty of time to set up for lunch.
W-Am: That's great, but um, have you ever met Mr. Kato?
M-Au: Oh, right! Of course. How could I forget that Mr. Kato doesn't eat meat? I'll call the restaurant later today to change the order, but I really have to finish this seating chart first.
W-Am: I can call the restaurant for you, so you can finish up here.
M-Au: That'd be great, thank you so much!
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