Question 34 - 36 refer to following conversation:

W-Am: Welcome to Woodford Electronics! How may I help you?

M-Au Well, I purchased this digital camera yesterday from your store-but when I try to preview the photos I've taken, an error code displays on the screen.

W-Am: Really? Let me take a look. I have a chart here of all the codes, perhaps it'll tell us what's going on... ah, I see. According to the chart, the camera doesn't have enough battery power to preview the photos.

M-Au: Oh. Do I need to buy a new battery?

W-Am: Well, let me give you a new one for free, since you just bought the camera from us yesterday.

34. Who most likely is the woman?

W-Br: Pablo, I heard about your promotion. That's great news! When do you start your new position?

M-Cn: Thanks very much; I start on Monday. Things are a little busy at the moment, though, because my new office is on a different floor, and I have to move all my personal belongings there.

W-Br: I just took inventory of the office supplies, so if you need anything to help you pack, let me know.

M-Cn: That would actually be very helpful. I can't believe how many things I've accumulated over the years! Do you think I can get some cardboard boxes and tape?

1. What will the man do on Monday?

M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.

W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.

M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.

W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.

W-Am: Hi Ri chard, I just saw the catering order for Satoshi Kato's retirement party next week.

M-Au: Yeah, the restaurant said they'd deliver the food around 11:45. That should give us plenty of time to set up for lunch.

W-Am: That's great, but um, have you ever met Mr. Kato?

M-Au: Oh, right! Of course. How could I forget that Mr. Kato doesn't eat meat? I'll call the restaurant later today to change the order, but I really have to finish this seating chart first.

W-Am: I can call the restaurant for you, so you can finish up here.

M-Au: That'd be great, thank you so much!

M-Au: Hi, Sunisa. I just finished the final cut of the TV commercial we produced for the Denton Company. Do you have time to take a look at it? I'd love to know what you think.

W-Br: To be honest, TV ads aren't really my specialty. Now... I know he's only been at our company for a few months, but Rashid has worked in television for years. And I think he's in his office right now.

M-Au: Oh? Well, I'll check with him. We're presenting this to the Denton Company on Thursday and I really want to make sure they're not disappointed.