Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks:
In summary, for most visitors, the Japanese are (1) ______ and difficult to understand. The graceful act of bowing, is the traditional greeting. However, they have also adopted the western custom of shaking hands, but with a light grip. Meanwhile, to (2) ______ respect for their customs, it would flatter them to offer a slight bow when being introduced. Avoid hugging and kissing when greeting. It is considered rude to stare. Prolonged direct eye contact is considered to be (3) ______ or even intimidating. It is rude to stand with your hand or hands in your pockets, especially when greeting someone or when addressing a group of people. The seemingly simple act of exchanging business cards is more complex in Japan (4) ______ the business card represents not only one's identity but also his (5) ______ in life. Yours should be printed in your own language and in Japanese. The Japanese are not a touch-oriented society; so avoid open displays of affection, touching or any prolonged form of body contact.

In summary, for most visitors, the Japanese are (1) ______ and difficult to understand.