khoahoc.vietjack.com

Câu hỏi:

22/07/2026 30 Lưu

You ordered a tablet online 3 weeks ago and it arrived yesterday. Unfortunately, you were not satisfied with the product. Write a letter of complaint (120-150 words).

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Trả lời:

verified Giải bởi Vietjack

Sample 1:

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recent purchase from your website. I ordered a tablet online 3 weeks ago, my order number is #0123456. It arrived yesterday, unfortunately there is some problem with my tablet.

Firstly, when I looked at the photos on your website, the tablet was brown, but when I received it, I realized that it was orange. Moreover, there is a problem with the touch screen. It is not sensitive as advertised.

I would like you to respond quickly by either giving my full refund or by exchanging a new one for me.

Thank you for your time and consideration. I look forward to your services. 

Yours faithfully,

Sample 2:

Dear Sir or Madam,

I am writing to complain about the tablet I bought in your shop three weeks ago.

After reading information about the tablets and being recommended by your shop assistant, I decided to purchase this one and believed it was a reliable device.

The tablet seems to run relatively smoothly for about three weeks, but today it stopped working. It was fully charged but I could not open it. I also pressed the start button several times and nothing happened.

My tablet is still under guarantee, so this morning, I made some phone calls to your shop to ask for assistance. However, nobody took them. I need this tablet for my work, so I would be grateful if you could have a technician come and repair it or exchange it as soon as possible.

I am looking forward to hearing from you.

Yours faithfully,

Truc

Pham Thanh Truc

Sample 3:

Dear Customer Service,

I am writing to express my disappointment with the tablet I recently purchased from your online store. I placed the order three weeks ago, and it arrived yesterday. However, upon opening the package and inspecting the product, I was immediately dissatisfied with its quality.

Firstly, the tablet's screen resolution is significantly lower than advertised, resulting in poor image quality and difficulty reading text. Additionally, the device frequently freezes and crashes, making it nearly unusable for everyday tasks.

As a loyal customer, I expected better quality control and accuracy in product descriptions. I kindly request a refund or replacement for the faulty tablet. I trust that you will address this matter promptly and provide a satisfactory resolution.

Thank you for your attention to this issue.

Sincerely,

[Your Name]

Sample 4:

Dear Customer Service,

I hope this letter finds you well. I am writing to express my dissatisfaction with the tablet I recently purchased from your online store.

After eagerly anticipating its arrival for three weeks, I was disappointed to find that the tablet did not meet my expectations. Firstly, the screen resolution is much lower than advertised, resulting in blurry images and text. Furthermore, the battery life is significantly shorter than expected, requiring frequent recharging throughout the day.

As a loyal customer, I expected better quality control and accuracy in product descriptions. I am requesting a refund or exchange for a tablet that meets the advertised specifications.

I appreciate your attention to this matter and look forward to resolving it promptly.

Sincerely,

[Your Name]

Sample 5:

Dear Customer Service,

I hope this letter finds you well. I am writing to express my dissatisfaction with the tablet I recently received from your online store.

Upon opening the package, I immediately noticed several issues with the product. Firstly, the tablet's touchscreen is unresponsive and frequently lags, making it difficult to use. Additionally, the device heats up quickly during use, which is concerning for its longevity and safety.

Furthermore, the advertised specifications do not match the actual performance of the tablet. The camera quality is poor, and the battery drains much faster than expected.

As a valued customer, I expect products to meet the advertised standards. I kindly request a refund or replacement for the faulty tablet.

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

Sincerely,

[Your Name]

CÂU HỎI HOT CÙNG CHỦ ĐỀ

Lời giải

Sample 1:

My mother is the person I admire most. She devoted a lot of time and energy to the upbringing of my two brothers and I. Despite working hard, she always made time to teach us many useful things which are necessary and important in our later lives. Moreover, she is a good role model for me to follow. She always tries to get on well with people who live next door and help everyone when they are in difficulties, so most of them respect and love her. I admire and look up to my mother because she not only brings me up well but also stands by me and gives some help if necessary. For example, when I encounter some difficulties, she will give me some precious advice to help me solve those problems. She has a major influence on me and I hope that I will inherit some of her traits.  

Sample 2:

This year my grandmother is over seventy years old. She still looks healthy because she keeps the habit of walking every morning. Her face was plump and kind. Her gray-brown eyes were always a gentle, warm glow. Her hair was waist-length, more white than half. My grandmother is also a person who loves her children deeply. I have grown up with the sweet apathy she lulled, with so many wonderful fairy tales she tells. Every night, her skinny, wrinkled hands patted me back to sleep. I really love my grandmother. I wish she was always healthy to live happily with her children and grandchildren.

Sample 3:

I admire my older brother a lot. He's like a superhero to me. He's always there to protect me and make me laugh when I'm feeling down. Even when things get tough, he never gives up. He works really hard to achieve his goals and never complains. What I admire most about him is his kindness. He's always thinking about others and goes out of his way to help people in need. He's my role model, and I hope to be as brave and caring as him one day.

Sample 4:

I admire my grandma a lot. She's always smiling and kind to everyone. Even when things are tough, she stays strong and positive. She helps people whenever she can, giving her time and love freely. What I admire most is her inner strength. She never gives up, no matter what. She's like a rock, always there for us. Her faith and belief in goodness inspire me every day. Being around her makes me feel safe and happy. I'm really lucky to have her in my life.

Sample 5:

I really look up to my teacher, Mrs. Smith. She's always so patient and understanding, and she really cares about her students. Even when we're struggling, she never gives up on us. She goes out of her way to help us learn and grow, and she's always there to offer encouragement and support. What I admire most about her is her passion for teaching. She makes learning fun and interesting, and she inspires us to do our best every day. I feel really lucky to have her as my teacher, and I hope to be like her when I grow up.

Top of Form

Top of Form

 

Lời giải

Sample 1:

Hi Nam,

Thank you for your email and the description of your city. Now I am going to tell you about my city, Hanoi. Hanoi is the capital of my country, Vietnam.

It is located in the center of North Vietnam. It's a very big and developing city. Hanoi is very beautiful. There are many famous places of interest such as One Pillar Pagoda, the Temple of Literature, Hanoi Opera House, President Ho Chi Minh’s Mausoleum, etc. We can also walk around Hoan Kiem Lake to enjoy the sights of the city. I also ride a bike around the West lake and look at the sunset at the weekend. There are many modern shops and café here too. I sometimes go shopping with my friends or my family members. Moreover, there is a big national stadium, My Dinh stadium, so I can go there to watch a soccer match with my dad.

Actually, Hanoi is a very amazing place to live. I hope you can visit it on the next summer holiday. I will be your tour guide.

I’m looking forward to seeing you!

My Le

Sample 2:

Hi My Le,

How are you today? I am having a two-month summer holiday at my favorite place, my city as well as my hometown. I will tell you a little about it, Ho Chi Minh city.

Ho Chi Minh city or Saigon is the biggest economic city in Vietnam. Ho Chi Minh City has many iconic places to visit such as Ben Thanh market, Nguyen Hue walking street, Grand Theater, etc. Street food in Ho Chi Minh city is very diverse and attractive. We can find almost all of the featuring dishes from all parts of Vietnam. The night markets are a true heaven for us to discover and try those foods, and we better prepare our wallets to eat as much as we can. Ho Chi Minh City can have almost all of the things that we want, and it is a really worthy place to live.

If you have a chance, you should go here and visit all the places in my city.

I’m looking forward to hearing from you soon.

Best wishes,

Mai

Sample 3:

Dear Mike,

How are you? Today I am going to write to tell you about the city that I am living in. The place where I live is Hanoi, the capital of Vietnam. In my city, there are many interesting things. About traffic, during the day, roads are full with vehicles and traffic congestion, especially at rush hours. The most popular transportation for local people in Hanoi to travel around is motorbikes. There are a lot of green trees, parks and lakes, which are the lungs of the city, keeping the air clean and fresh. Hanoi people are friendly, elegant and very hospitable. Coming to Hanoi, you should try the famous dishes here such as “Phở”, Hanoi Kebab rice noodles, noodle with fried tofu or shrimp paste.

If you have a chance, you should go here and visit all the places in my city.

I’m looking forward to hearing from you soon.

Cheerful,

My Le

Sample 4:

Subject: Exploring [City Name]!

Hey [Friend's Name],

I hope you're doing great! I just had to drop you a quick email to tell you about the awesome city I'm in - [City Name]. It's super cool here!

The city is buzzing with life, from its old town charm to its modern skyscrapers. What's really neat is how different cultures mix together peacefully. And oh boy, the food is amazing! I've been trying all sorts of delicious dishes from around the world.

But the best part? The vibe here is electric! There's always something exciting happening, whether it's exploring markets, enjoying live music, or just taking in the views.

Wish you were here to share the fun! Can't wait to catch up when I'm back.

Take care,

[Your Name]

Sample 5:

Subject: Adventures in Hai Phong, Vietnam!

Hey [Friend's Name],

I hope you're doing well! I just had to tell you about my latest adventure in Hai Phong, Vietnam - it's been incredible!

Hai Phong is a bustling city with so much to offer. From the colorful markets to the serene temples, there's always something new to discover. And the food? Let's just say I've been indulging in some seriously delicious Vietnamese cuisine!

But what really makes Hai Phong special is the people. Everyone I've met has been so friendly and welcoming, making me feel right at home. Plus, the city has this amazing energy that's hard to describe - you have to experience it for yourself!

I wish you could join me on this journey, but I'll make sure to bring back plenty of stories and souvenirs to share with you. Can't wait to catch up and tell you all about it!

Take care,

[Your Name]

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Lời giải

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Lời giải

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