Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 31 to 35.

          The first question we might ask is: What can you learn in college that will help you in being  an employee? The schools teach a (31) __________ many things of value to the future accountant, doctor or electrician. Do they also teach anything of value to the future employee? The answer is: “Yes - they teach the one thing that it is perhaps most valuable for the future employee to know. But very few students bother (32)___________ it. This one basic skill is the ability to organize and express ideas in writing and in speaking. This means that your success as an employee will depend on your ability to communicate with people and to (33)___________ your own thoughts and ideas to them so they will (34)___________ understand what you are driving at and be persuaded. 

          Of course, skill in expression is not enough (35)___________ itself. You must have something to say in the first place. The effectiveness of your job depends as much on your ability to make other people understand your work as it does on the quality of the work itself.

Điền vào ô số 35