Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks from 36 to 40.

Vietnamese generally shake hands when greeting and parting. Using both hands shows respect as does a (36) _____ bow of the head. In rural areas, elderly people who do not extend their hand are greeted with a slight bow. Women are more likely to bow the head than to shake hands. Vietnamese names begin with the family name andare (37) _____ by a given name. People address one another by their given names, but add a title that indicates their perceived relationship to the other person. These titles are family related rather than professional. Among colleagues, for example, the younger of the two might combine the given name with the title of―Anh(OlderBrother). A/n (38) _____ greeting combined with the given name and titleis “Xin chao” (Hello). Classifiers for gender and familiarity are also combined with the greeting. In formal meetings, business cards are sometimes exchanged on greeting.

Vietnamese have astrong (39) _____ of hospitality and feel embarrassed if they cannot show their guests full respect by preparing for their arrival. Therefore, it is (40) _____ to visit someone without having been invited. Gifts are not required, but are appreciated. Flowers, incense, or tea may be appropriate gifts for the hosts. Hosts also appreciate a small gift for their children or elderly parents.