Question 18 - 20 refer to following paragraph:

M: Rebecca, do you know where the Samson file is? I wanted to look over the financial charts before out meeting this afternoon
W: I thought I saw Jack with it in the boardroom. Why? What pages in particular were you interested in?
M: We’re hoping to increase profits, so I wanted to do a sales and cost analysis. I’d like to also take a look at each sales representative’s figures
W: That’s a great idea. That way we can see who is doing well and which people need a little more training. Then we can work in a new course schedule.
18. What does the woman suggest?