Part III: Short Conversations
Directions: You will hear some conversations between two people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

 

Question 32 - 34 refer to following paragraph:

M: (32) Ms. Potter, the package that you sent to the advertising agency in Tokyo was returned today. It seems that you sent it to the wrong address.
W: (33) Actually, I received an email from the Tokyo office today informing me that they relocated their office yesterday. I wish they had told me earlier.
M: Well, that’s unfortunate. It seems unfair that you had to pay for the postage. It must have been expensive to send such a large package.
W: Yes, it was. (34) I’m going to request that the company in Tokyo pay me back.

32. What are the speakers discussing?