smart, fashionable, original, wool

Read the text and choose the correct answer (Đọc văn bản và chọn câu trả lời đúng)

Mystery shopping - a type of market research

Kara, 19, a university student, has an unusual part- time job. She works as a mystery shopper. What does she do? One day she buys a pair of glasses at (1), another day she has a meal in a restaurant. She looks like an average customer, but after the visit, she writes a report about the place and sends it to the company's office. This is how the shops or restaurants get information about their goods or services and whether (2) is not satisfied.

“It's the perfect job for me” explains Kara. “Going shopping has always been my hobby but I don't have (3) money to buy what I like. With this job, can have a free meal in an elegant restaurant or get some designer clothes. Mystery shopping also gives me (4) interesting to do at weekends and during my lunch hours.”

Market Force, the company which employs people like Kara, says: “Mystery shoppers (5) once a month. To make sure that our employees are honest and reliable, we sometimes send (6) shoppers to the same place.”

Choose the correct answer. (Chọn câu trả lời đúng.)

Choose the odd one out in each group. (Chọn một từ khác loại trong mỗi nhóm.)

1. bracelet, tablet, game console, designer clothes

Choose the correct answer

You bought a new school bag but when you came home, you found a hole inside the bag. The shop assistant said it was water-proof, but the school items inside the bag got wet after the rain. Write a letter of complaint (120-150 words) to the shop manager and ask for a refund. (Bạn đã mua một chiếc cặp mới đi học nhưng khi về nhà, bạn phát hiện bên trong cặp có một lỗ thủng. Người phụ trách cửa hàng cho biết nó có khả năng chống nước, nhưng các đồ dùng học tập bên trong cặp bị ướt sau cơn mưa. Viết một lá thư khiếu nại (120-150 từ) cho quản lý cửa hàng và yêu cầu hoàn lại tiền.)

scruffy, cotton, wool, silk