Câu hỏi:

 Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 34 to 38.       In European and North American cultures, body language behaviors can be divided into 2 groups: open or closed and forward or backward.       Open/ closed postures are the easiest to (34) _______. People are open to messages when they show open hands, face you fully, and have both feet on the ground. This indicates that they are (35) ________ to listen to what you are saying, even if they are disagreeing with you. When people are closed to messages, they have their arms folded or their legs crossed, and they may turn their bodies away. This body language usually means that people are rejecting your message.       Forward or backward behavior reveals an active (36) _________ a passive reaction to what is being said. If people lean forward with their bodies toward you, they are actively engaged in your message. They may be accepting or rejecting it, but their minds are on (37) __________ you are saying. On the other hand, if people lean back in their chairs or look away from you, or perform activities such as drawing or cleaning their eyeglasses, you know that they are either passively taking in your message or that they are ignoring it. In other case, they are not very (38) __________ engaged in the conversation. (Adapted from FCE Use of English)

Open/ closed postures are the easiest to (34) _______. People are open to messages when they show open hands, face you fully, and have both feet on the ground.