Câu hỏi:
25/09/2023 298
HOW TO AVOID MISCOMMUNICATION IN THE WORKPLACE
As a small-business owner, you can avoid many problems simply by improving communication in your office.
By clarifying everyone’s expectations and roles, you'll help to (61) ________ greater trust and increased productivity among employees. Here are a few tips for doing so.
Practice active listening. The art of active listening includes (62) ________ close attention to what another person is saying, then paraphrasing what you've heard and repeating it back. Concentrate (63) ________ the conversation at hand and avoid unwanted interruptions (cellphone calls, others walking into your office, etc.). Take note of how your own experience and values may color your perception.
Pay attention to non-verbal cues. We don't communicate with words alone. Every conversation comes with a host of non-verbal cues - facial expressions, body language, etc. - that may (64) ________ contradict what we’re saying. Before addressing a staff member or (65)________ a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." Be consistent throughout.
Be clear and to the point. Don't cloud instructions or requests with irrelevant details, such as problems with past projects or issues with long-departed personnel. State what you need and what you expect. Ask, "Does anyone have any questions?" Demonstrate that you prefer questions up-front as opposed to misinterpretation later on.
By clarifying everyone’s expectations and roles, you'll help to (61) ________ greater trust and increased productivity among employees.
HOW TO AVOID MISCOMMUNICATION IN THE WORKPLACE
As a small-business owner, you can avoid many problems simply by improving communication in your office.
By clarifying everyone’s expectations and roles, you'll help to (61) ________ greater trust and increased productivity among employees. Here are a few tips for doing so.
Practice active listening. The art of active listening includes (62) ________ close attention to what another person is saying, then paraphrasing what you've heard and repeating it back. Concentrate (63) ________ the conversation at hand and avoid unwanted interruptions (cellphone calls, others walking into your office, etc.). Take note of how your own experience and values may color your perception.
Pay attention to non-verbal cues. We don't communicate with words alone. Every conversation comes with a host of non-verbal cues - facial expressions, body language, etc. - that may (64) ________ contradict what we’re saying. Before addressing a staff member or (65)________ a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." Be consistent throughout.
Be clear and to the point. Don't cloud instructions or requests with irrelevant details, such as problems with past projects or issues with long-departed personnel. State what you need and what you expect. Ask, "Does anyone have any questions?" Demonstrate that you prefer questions up-front as opposed to misinterpretation later on.
Đáp án chính xác
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Trả lời:
Giải bởi Vietjack
Đáp án B
Pay attention: đặc biệt chú ý
The art of active listening includes (31) ________ close attention to what another person is saying, then paraphrasing what you’ve heard and repeating it back. (Nghệ thuật nghe chủ động bao gồm tập trung chú ý đến người đang nói, sau đó diễn giải cái bạn vừa nghe và lặp lại nó.)
Câu hỏi cùng đoạn
Câu 2:
The art of active listening includes (62) ________ close attention to what another person is saying, then paraphrasing what you've heard and repeating it back.
Đáp án chính xác
Lời giải của GV VietJack
Đáp án C
Concentrate on: tập trung vào
Concentrate (62) ________ the conversation at hand and avoid unwanted interruptions (cell phone calls, others walking into your office, etc.), tập trung vào cuộc hội thoại trước mặt và tránh những gián đoạn không mong muốn (các cuộc gọi, tiếng bước chân trong văn phòng,..)
Câu 3:
Concentrate (63) ________ the conversation at hand and avoid unwanted interruptions (cellphone calls, others walking into your office, etc.).
Đáp án chính xác
Lời giải của GV VietJack
Đáp án D
Unintentionally (adv): một cách vô tình, không cố ý, a host of = lots of
Every conversation comes with a host of non-verbal cues - facial expressions, body language, etc. - that may (63)________contradict what we’re saying. (Mỗi cuộc hội thoại luôn có rất nhiều cử chỉ không lời - biểu cảm khuôn mặt, ngôn ngữ co thể,.. - những thứ mà có thể vô tình mâu thuẫn với những gì chúng ta đang nói.)
Câu 4:
Every conversation comes with a host of non-verbal cues - facial expressions, body language, etc. - that may (64) ________ contradict what we’re saying.
Đáp án chính xác
Lời giải của GV VietJack
Đáp án C
Giữa các từ nối như “and”, “or” thì các từ, cụm từ có cùng dạng. → leading
Before addressing a staff member or (64) ________a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." (Trước khi gọi tên một nhân viên hay dẫn dắt một buổi họp dự án, suy nghĩ cẩn thận về giọng điệu của bạn, cách bạn tạo giao tiếp bằng mắt, và điều mà co thể bạn đang “nói”.)
Câu 5:
Before addressing a staff member or (65)________ a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." Be consistent throughout.
Before addressing a staff member or (65)________ a project conference, think carefully about your tone of voice, how you make eye contact, and what your body is "saying." Be consistent throughout.
Đáp án chính xác
Lời giải của GV VietJack
Đáp án A
Chủ điểm ngữ pháp: từ loại + chức năng của tính từ Tính từ đứng trước danh từ để bổ nghĩa cho danh từ adj+ N.
Anh ấy đã được nhận công việc nhò có sự thể hiện ấn tượng trong buổi phỏng vấn.
Nhà sách VIETJACK:
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