You ordered a tablet online 3 weeks ago and it arrived yesterday. Unfortunately, you were not satisfied with the product. Write a letter of complaint (120-150 words).

Sample 1:

Dear Sir/Madam,

I am writing to express my dissatisfaction with my recent purchase from your website. I ordered a tablet online 3 weeks ago, my order number is #0123456. It arrived yesterday, unfortunately there is some problem with my tablet.

Firstly, when I looked at the photos on your website, the tablet was brown, but when I received it, I realized that it was orange. Moreover, there is a problem with the touch screen. It is not sensitive as advertised.

I would like you to respond quickly by either giving my full refund or by exchanging a new one for me.

Thank you for your time and consideration. I look forward to your services. 

Yours faithfully,

Sample 2:

Dear Sir or Madam,

I am writing to complain about the tablet I bought in your shop three weeks ago.

After reading information about the tablets and being recommended by your shop assistant, I decided to purchase this one and believed it was a reliable device.

The tablet seems to run relatively smoothly for about three weeks, but today it stopped working. It was fully charged but I could not open it. I also pressed the start button several times and nothing happened.

My tablet is still under guarantee, so this morning, I made some phone calls to your shop to ask for assistance. However, nobody took them. I need this tablet for my work, so I would be grateful if you could have a technician come and repair it or exchange it as soon as possible.

I am looking forward to hearing from you.

Yours faithfully,

Truc

Pham Thanh Truc

Sample 3:

Dear Customer Service,

I am writing to express my disappointment with the tablet I recently purchased from your online store. I placed the order three weeks ago, and it arrived yesterday. However, upon opening the package and inspecting the product, I was immediately dissatisfied with its quality.

Firstly, the tablet's screen resolution is significantly lower than advertised, resulting in poor image quality and difficulty reading text. Additionally, the device frequently freezes and crashes, making it nearly unusable for everyday tasks.

As a loyal customer, I expected better quality control and accuracy in product descriptions. I kindly request a refund or replacement for the faulty tablet. I trust that you will address this matter promptly and provide a satisfactory resolution.

Thank you for your attention to this issue.

Sincerely,

[Your Name]

Sample 4:

Dear Customer Service,

I hope this letter finds you well. I am writing to express my dissatisfaction with the tablet I recently purchased from your online store.

After eagerly anticipating its arrival for three weeks, I was disappointed to find that the tablet did not meet my expectations. Firstly, the screen resolution is much lower than advertised, resulting in blurry images and text. Furthermore, the battery life is significantly shorter than expected, requiring frequent recharging throughout the day.

As a loyal customer, I expected better quality control and accuracy in product descriptions. I am requesting a refund or exchange for a tablet that meets the advertised specifications.

I appreciate your attention to this matter and look forward to resolving it promptly.

Sincerely,

[Your Name]

Sample 5:

Dear Customer Service,

I hope this letter finds you well. I am writing to express my dissatisfaction with the tablet I recently received from your online store.

Upon opening the package, I immediately noticed several issues with the product. Firstly, the tablet's touchscreen is unresponsive and frequently lags, making it difficult to use. Additionally, the device heats up quickly during use, which is concerning for its longevity and safety.

Furthermore, the advertised specifications do not match the actual performance of the tablet. The camera quality is poor, and the battery drains much faster than expected.

As a valued customer, I expect products to meet the advertised standards. I kindly request a refund or replacement for the faulty tablet.

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

Sincerely,

[Your Name]