To manage relationships with your customers, you would use a(n)…….system.

A. operational excellence.

B. improved business practices.

C. competitive advantage.

D. survival.

A. input.

B. raw data.

C. meaningful information.

D. feedback.

A. raw input.

B. customer and product data.

C. sales information.

D. information systems.

A. creating a new product

B. estimating the effect of changing costs of supply materials

C. calculating the best trucking routes for product delivery

D. granting credit to a customer

A. systems that employ Unix.

B. electronic spreadsheets used on a PC.

C. new core systems.

D. traditional mainframe-based business information systems.

A. cloud computing.

B. autonomic computing.

C. virtualization.

D. multicore processing.

A. operational

B. end-user

C. middle management

D. senior management