Câu hỏi:

Clara Barton became known as "The Angel of the Battlefield" during the American Civil War. Born in Oxford, Massachusetts in 1821, Clara Barton's interest in helping soldiers on the battlefield began when she was told army stories from her father. Another event that influenced her decision to help soldiers was an accident her brother had. His injuries were cared for by Barton for 2 years. At the time, she was only Il years old. Barton began teaching school at the age of 15. She taught for 18 years before she moved to Washington, D.C. in 1854.

The civil war broke out 6 years later. Immediately, Barton started war service by helping the soldiers with their needs. At the battle of Bull Run, Clara Barton received permission from the government to take care of the sick and hurt. Barton did this with great empathy and kindness. She acknowledged each soldier as a person. Her endurance and courage on the battlefield were admired by many. When the war ended in 1865, she used 4 years of her life to assist the government in searching for soldiers who were missing during the war.

The search for missing soldiers and years of hard work made her feeble physically. In 1869, her doctors recommended a trip to Europe for a rest. While she was on vacation, she became involved with the International Red Cross, an organization set up by the Geneva Convention in 1864. Clara Barton realized that the Red Cross would be a big help to the United States. After she returned to the United States, she worked very hard to create an American Red Cross. She talked to government leaders and let American people know about the Red Cross. In 1881, the National Society of the Red Cross was finally established with its headquarters in Washington, D.C. Clara Barton managed its activities for 23 years. Barton never let her age stop her from helping people. At the age of 79, she helped flood victims in Galveston, Texas. Barton finally resigned from the Red Cross in 1904. She was 92 years old and had truly earned her title "The Angel of the Battlefield".

The word “this” in paragraph 2 refers to _________.