Mark the letter A, B, C, or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a meaningful exchange or text in each of the following questions.

a. B: That should be no problem. May I have your full name, please?

b. A: My name is John Sandals.

c. A: I'd like to reserve a hotel room.

Where in this passage does the following sentence best fit?

These events not only destroy homes and roads but also disrupt essential services such as education and healthcare.

a. Lifelong learning

especially relevant in today's changing world. Remember that learning is a lifelong

journey, so enjoy every moment of it.

b. Whatever choice you make, remember to keep on learning new knowledge and skills.

c. In fact, learning does not stop after graduation because it is a lifelong process.

d. In a few weeks' time, you'll complete your secondary education.

e. Some of you may have already made plans for continuing your studies at university or vocational school, while others may wish to start working right away.

a. Businesses often try to understand the different generations so that they can create and market products successfully.

b. A generation gap consists of the differing beliefs on politics, religion, society, and pop culture that exist between different generations.

c. These beliefs are shaped by the state of the world in which the individuals belonging to each generation grew up.

d. There are, fortunately, ways to bridge the generation gap in certain workplace situations.

e. Businesses also try and understand these differences to close the generation gap among employees, hopefully building cohesive and efficient workplaces.