In environmental scanning, a firm may use information systems to:

A. World Wide WeB.

B. Digital photography

C. e-mail

D. Instant messaging

E. PCs

A. Fewer suppliers

B. Only a single supplier

C. Global suppliers

D. Local suppliers

E. More suppliers

A. Creating new opportunities for building loyal customer bases

B. Enabling the development of new services

C. Lowering transaction costs

D. Making information available to everyone

E. Making more products available

A. Strengthen ties to its customers

B. Focus on market niche

C. Achieve low-cost leadership.

D. Simplify the industry value chain

E. Develop synergies

A. It sees the organization as a social structure similar to a machine

B. It focuses on how inputs are combined to create outputs when technology changes are introduced into a company

C. It sees the firm as being infinitely malleable

D. It emphasizes group relationships, values and structures

E. It sees capital and labor as being easily substituted for one another

A. Terrestrial radio

B. Broadcast TV

C. Satellite radio

D. Streaming music services

E. On-demand Internet television