Which of the following statements about disruptive technologies is not true?

A. Service

B. Operations

C. Inbound logistics

D. Technology

E. Sales and marketing

A. Nike's use of technology to improve its product offerings

B. Bank of America acquiring Countrywide Financial Corporation to reach a large pool of new customers

C. Blockbuster combining traditional video rental with online video rental

D. Amazon's use of the Internet to sell books

E. Walmart's order entry and inventory management system to coordinate with suppliers

A. Best practices

B. Benchmarking

C. Strategic systems analysis

D. Secondary activities

E. Value chain analysis

A. Identify the business ecosystem the distributor is in

B. Set up a strategic transition

C. Implement a strategic transition to the new system

D. Perform a strategic systems analysis

E. Benchmark existing systems

A. Consulting firm

B. Startup firm

C. Fortune 500 firm

D. University

E. Midsize manufacturer

A. Decreasing switching costs

B. Enforcing standards that reduce the differences between competitors

C. Encouraging the entry of new competitors

D. Building industry-wide, IT-supported consortia and symposia

E. Raising the bargaining power of suppliers

A. Allowing operational employees to interact with management

B. Fostering synergies among departments

C. Encouraging the sharing of knowledge across business units

D. Providing better reporting facilities

E. Creating educational opportunities for management