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Part 2: Questions from 7 to 15. (1.8 point - 0.2/ each)

Listen to the recording twice. Complete the form below. Write no more than two words or a number for each answer.

HEALTH CLUB CUSTOMER RESEARCH

Example	Answer
Name:	Selina Thompson
Occupation:	(7) ……………………………
Age group:	(8) ……………………………
Type of membership:	(9) ……………………………
Length of membership:	(10) …………………………… years
Why joined:	Recommended by a (11) ……………………………
Visits to club per month:	Eight (on an average)
Facility used most:	(12) ……………………………
Facility not used (If any):	Tennis courts (because reluctant to pay)
Suggestions for improvements:	Have more (13) ……………………………
	Install (14) …………………………… in the gym.
	Open (15) …………………………… later at weekends.