SECTION I: LISTENING (You will hear twice for each part)

Part 1. Listen to the recording twice. Choose the correct answers to the questions

It is thought that the boss is considering raising wages.

Write no more than two words or number for each answer.

Instruction Manual For

Example      electric motorcycle

Model Number:     (6) _{…………………………..}

The motorcycle should travel (7) _{……………………..} km, provided that the battery is charged for (8) _{…………………………..}when the gauge falls below (9) _{…………………………..}volts. The battery weighs (10) _{………………………..}kg, so care is needed when removing it for charging.

Complaint Form

                                                  Name:                          Jessie (11) _{…………………………………..}

                                                  Type of Complaint:    (12) _{…………………………………..}

                                                  Address:                      No. 45 (13) _{…………………………………..}

                                                  Ph. No:                        (14) _{…………………………………..}

                                                  Best time to ring:        (15) _{…………………………………..}