It’s a shame to fall out so badly with your own ________.

It is thought that the boss is considering raising wages.

SECTION I: LISTENING (You will hear twice for each part)

Write no more than two words or number for each answer.

Instruction Manual For

Example      electric motorcycle

Model Number:     (6) _{…………………………..}

The motorcycle should travel (7) _{……………………..} km, provided that the battery is charged for (8) _{…………………………..}when the gauge falls below (9) _{…………………………..}volts. The battery weighs (10) _{………………………..}kg, so care is needed when removing it for charging.

Complaint Form

                                                  Name:                          Jessie (11) _{…………………………………..}

                                                  Type of Complaint:    (12) _{…………………………………..}

                                                  Address:                      No. 45 (13) _{…………………………………..}

                                                  Ph. No:                        (14) _{…………………………………..}

                                                  Best time to ring:        (15) _{…………………………………..}