The invention of the mobile phone has undoubtedly revolutionized the way people communicate and influenced every aspect of our lives. The issue is whether this technological innovation has done more harm than good. (631) ______________, we must first turn to the types of consumers.

Presumably,  most parents are always worrying about their children’s safety and buy mobile phones for them to track their whereabouts. We can also assume that most teenagers want mobile phones to avoid missing out on social contact. In this context, the advantages are clear. However, we cannot deny the fact that text messages have been used by bullies to intimidate fellow students. There is also (632) ___________evidence that texting has affected literacy skills.

The widespread use of mobile phone has, out of question, affected adult consumers too. What employee, on the way home from work, would be reluctant to answer a call from their boss? Apparently, only 18% of us, according to a survey, are willing to switch off our mobile phones (633)______________.

Admittedly, mobile phones can be intrusive but there are obvious benefits to possessing one. Personally speaking, they are invaluable when it comes to (634) __________ social or business arrangements at short notice. They also provide their owners with a sense of security in emergency situations.

In conclusion, mobile phones do have their drawbacks, but these are (635) ____________ by the benefits. I would argue that it is not the tool that chooses its purpose, but the user.

The issue is whether this technological innovation has done more harm than good. (631) ______________, we must first turn to the types of consumers.