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Question 93 - 97 refer to following paragraph:Passage 1:Small Business Association Conference – Thursday, August 18thSeminar – Itinerary7:30 a.m. Registration Opens8:00 a.m.-8:20 a.m. Opening Ceremony8:20 a.m.-10:20 a.m. Session I“Seven Irrefutable Rules of Small Business Growth”, Part I, with Michael Bornstein10:30 a.m.-11:50 a.m. Session II1. “Creating a Winning Culture of Innovation” with Bill Ripley2. “21st Century E-marketing”, with Richard GrantNoon Luncheon1:00 p.m.-6:00 p.m. Workshops held in Marchand Hall6:00 p.m.-7:00 p.m. Break7:00 p.m.-10:00 p.m. Awards Dinner & Reception************Passage 2:To: b.ripley@netspark.netFrom: jamesransom@ontariosmlbiz.comDate: Wednesday, August 17Re: IMPORTANT SCHEDULE CHANGESMike just called from the airport in Toronto, and it looks like he’s going to be arriving late. There was some mix-up with his flight, I guess. Apparently, he told his secretary that he was expecting to be leaving tonight, but for some strange reason she booked the flight for tomorrow morning. That means that he won’t be able to be here for his presentation. Anyway, he sounded really worried about it, and I didn’t really know what else to do, so I said we’d rearrange the schedule. He won’t be here until 11 o’clock at the earliest, so I’ll have to put you and Richard first in Session I. I know you were only scheduled to speak for about 30 minutes, but I’d really appreciate it if you could stretch your presentation out a bit – maybe have a question-and-answer session or something. You need to fill about an hour. I know it’s last minute, but these things happen. Whenever he gets in, we can start his session, and it won’t be too bad. I figure, at worst, we’ll be running about half an hour late. Oh, and could you please let everyone know about the changes when you give your presentation tomorrow morning?Thanks a lot for understanding.See you tomorrow,James Ransom93. Who will inform the people attending the conference of the schedule changes?
Question 88 - 92 refer to following paragraph:Passage 1:E-Klavier Digital Piano – User’s ManualThank you for purchasing an E-Klavier Digital Piano by SoundDesign! Please carefully read the user’s manual prior to operating your digital piano. Not only will it enhance your experience, it will also extend the life of your machine. Your E-Klavier Digital Piano is manufactured to the most exacting specifications using the best materials available. By following the instructions contained in this manual, it will provide you with a lifetime enjoyment. In addition to this manual, there is more information on the SoundDesign website. Important WarningThe surface of your new E-Klavier Digital Piano by SoundDesign is coated with our patented high-gloss enamel to mimic the finish of the highest-quality grand pianos. It is susceptible to scratching. Should it require cleaning, you should wipe it with a lightly-dampened cloth. Under no circumstances should you use detergents or abrasives to clean any part of the surface, as scratching or discoloration may result. Should you have any problems with your digital piano that are not covered by the material in this manual, first check the FAQ and troubleshooting sections of our website at www.sounddesign.com. If you still cannot find a solution to your problem, call our service representatives at the number on the back cover of the manual, or e- mail them at service@sounddesign.com.***********Passage 2:To: service@sounddesign.comFrom: r.wilson@fossex.comTo whom it may concern:I recently purchased a T-201 E-Klavier, and have been very satisfied. It has so many useful functions! If anything, it has too many. (It took me a whole afternoon to figure out how to use it properly; but, then again, I’m not exactly skilled with electronicgadgets). It really lives up to the promises in your literature. The sound is excellent. My son-in-law, who is a concert pianist, was impressed, so that says a lot.Anyway, the main reason I’m writing is that my little granddaughter spilled her grape juice all over the top of the keyboard. I mopped most of it up at the time, but some got under the lid and now it’s a sticky mess in there. I tried using a damp cloth as the user manual recommends, but it’s just not coming off. I looked through all of the material on the website, too, but I think this problem is rather unique. I’m worried about ruining the finish, so I’m asking if there are any soaps or detergents that I could safely use.Thanks a lot,Randy Wilson88. What has Mr. Wilson already tried?