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Read the passage, and choose the correct answer A, B, C or D for each question. Wi-Fi is a method for devices such as smartphones to connect wirelessly to the Internet using radio waves. Connecting to the Internet using Wi-Fi requires a hotspot, but it is always faster than the 3G cellular networks which smartphones can also use to connect, and occasionally faster than 4G. Using Wi-Fi when it is available can also prove to be cheaper and make your phone run more efficiently in the long run than relying on cellular networks. When you use a Wi-Fi network to access the Internet from your phone, the data usage does not count against your bundled data. Mobile providers often allocate a certain amount of data for free each month and charge you a fee for any data usage beyond this. By connecting via Wi-Fi wherever it is available, you can save your bundled data for situations when you might not be close to any Wi-Fi hotspots. In many situations, your speed using a strong, dedicated Wi-Fi connection is faster than that of using your mobile network. It is very noticeable when transferring larger files. If you need to download large files or stream media to your smartphone in a hurry, it is much better to do so via Wi-Fi. Battery life is extremely important for smartphones because you will not be able to connect to the Internet or use certain functions such as the camera flash if your battery is too low. Using Wi-Fi to connect to the Internet drains less battery life than using a mobile network, especially in situations where the cellular coverage fluctuates. Since Wi-Fi is generally faster than using mobile networks, you will also not spend as much time transferring the data, which further decreases battery usage. The following are the advantages of using Wi-Fi on your smartphone EXCEPT that _____.

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Read the following passage and mark the letter A, B, C, or D to indicate thecorrect word or phrase that best fits each of the numbered blanks. Humanitarian Dorothea Dix was born in Hampden, Maine, in 1802. At the age of 19, she established a school for girls, the Dix Mansion School, in Boston, but had to close it in 1835 due to her poor health. She wrote and published the first of many books for children in 1824. In 1841, Dix accepted an invitation to teach classes at a prison in East Cambridge, Massachusetts. She was deeply disturbed by the sight of mentally-ill persons thrown in the jail and treated like criminals. For the next eighteen months, she toured Massachusetts institutions where other mental patients were confined and reported the shocking conditions she found to the state legislature. When improvements followed in Massachusetts, she turned her attention to the neighbouring states and then to the West and South. Dix's work was interrupted by the Civil War; she served as superintendent of women hospital nurses for the federal government. Dix saw special hospitals for the mentally-ill built in some fifteen states. Although her plan to obtain public land for her cause failed, she aroused concern for the problem of mental illnesses all over the United States as well as in Canada and Europe. Dix's success was due to her independent and thorough research, her gentle but persistent manner, and her ability to secure the help of powerful and wealthy supporters. In what year was the Dix Mansion School closed?

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I have had just about enough of being treated like a second-class citizen, simply because I happened to be that put-upon member of society-a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I’m convinced that things are being run only to suit the firm, the system, or the union. There seems to be a new motto for so–called “service” organizations – Staff Before Service. How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there weren’t enough staff on duty to man all the service grills or checkout counters? Surely in these days of high unemployment it must be possible to recruit cashiers or counter staff. Yet supermarkets, hinting darkly at higher prices, claim that unshrouding all their cash registers at any one time would increase overheads. And the Post Office says we cannot expect all their service grills to be occupied “at times when demand is low.” It’s the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is curtailed. As for us guests (and how the meaning of that word has been whittled away), we just have to put up with it. There’s also the nonsense of so many friendly hotel night porters having been phased out in the interests of “efficiency” (i.e. profits) and replaced by coin-eating machines which dispense everything from larger to laxatives. Not to mention the creeping menace of the tea–making kit in your room: a kettle with assortment of teabags, plastic milk cartons and limp sugar. Who wants to wake up to a raw teabag? I don't, especially when I am paying for “service”. Can it he halted, this erosion of service, this growing attitude that the customer is always a nuisance? I fervently hope so because it’s happening, sadly, in all walks of life. Our only hope if to hammer home our indignation whenever and wherever we can and, if all else fails, resurrect that other, older slogan-and Take Our elsewhere The writer feels that nowadays a customer is

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